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FAQ's

HOW LONG DOES A RENT REPAYMENT ORDER TAKE?

A rent repayment order can take up to four months. It is recommended that you use a Barrister to represent you at the tribunal as you would have more chance of maximising your compensation

HOW DO I APPLY FOR A RENT REPAYMENT ORDER?

You can apply for a rent repayment order to the first tier property tribunal using an RR01 form. You will need to create witness statements and exhibits to back up your reasoning for applying for a rent repayment order.

WHAT ARE RENT REPAYMENT ORDERS?

A Rent Repayment Order is an order in the United Kingdom that allows a tenant or local authority to reclaim rent or housing benefit where a landlord rents out an unlicenced property such as a House in multiple occupation

LET US MANAGE THIS CLAIM FOR YOU?

We will never encourage you to lodge a claim if we do not think you will win the claim.

We are here to help you through every step of the way.

We understand that the law can be complicated and it can be intimidating to challenge a landlord.

By letting us manage this process for you, we remove the potential of personal confrontation and help the landlord to focus on negotiation as a way to settle the matter quickly.

WHAT HAPPENS WHEN YOU CONTACT US?

We will explain to you the structure of the law and the basis of a establishing a rent repayment order.

We will assess whether your landlord is in breach of any of the ‘Specified Offences’ under section 40 of the Housing and Planning Act 2016.

If we think that the landlord or agent has breached any of the ‘Specified Offence’, we will discuss the claim process, agree a fee and confirm the information that we will need from you.

WHAT WE NEED FROM YOU?

We will need to see a copy of your tenancy agreements and all correspondence pertaining to the ‘Specified Offence’.

WHAT WE NEED FROM YOU?

You are not required to pay any of fees upfront. All our work is conducted on a no win no fee basis. This means that we will only get paid if you receive compensation for your claim.

Our fees are calculated on an agreed percentage of the amount that we recover for you.

Starting from as little as 25%, our fees are inclusive of our legal, solicitor and barrister fees.

You will be responsible for the tribunal fees, if the claim should proceed to the First-tier Tribunal. These fees will be recoverable from the landlord upon the Tribunal awarding an order in your favour.

WHAT IS THE MAXIMUM I CAN CLAIM?

We will always provide you with the best possible advice.

If your claim proceeds to tribunal and you receive and order in your favour; then the tribunal may award you up to a maximum of 12 months of the value of your rent plus your tribunal fees and legal costs.

WHY WE ARE THE BETTER CHOICE?

We have a proven track record of success. We have already won thousands of pounds for tenants when their landlords have breached their obligations under the law.

We subscribe to the Solicitors Regulatory Authority Code of Conduct in all our dealings with our clients, at all times.

Our head of legal services holds a Masters in Law degree, specialising in housing law. His 20 years of combined commercial and legal experience, makes him well versed on the law surrounding tenancy deposits.

We will always provide you with honest and balanced advice as to the challenges of lodging a claim and the best ways to ensuring you are well positioned to securing the maximum compensation for your claim.

LET US MANAGE THIS CLAIM FOR YOU?

We will never encourage you to lodge a claim if we do not think you will win the claim.

We are here to help you through every step of the way.

We understand that the law can be complicated and it can be intimidating to challenge a landlord.

By letting us manage this process for you, we remove the potential of personal confrontation and help the landlord to focus on negotiation as a way to settle the matter quickly.