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About Us

Welcome to Rent Repayment Order

Registered in 2018, Rent Repayment Order is part of the renowned Legal Road stable of housing brands. Over the years we have successfully assisted many tenants to achieve rent repayment orders against landlords when they have breached a ‘specified offence’ in accordance with the Housing and Planning Act 2016.

We care about delivering the best quality service to our clients, swiftly and affordably. To do so, we have developed a formidable team of legal experts who are all considered to be the elite in the field of housing law. To date, we are proud to be able to say that we have never lost any application for our clients and that 99%of of all our clients have achieved the maximum award, plus the refund of the tribunal fees on a no win no fee basis, and where the tribunals have complimented our team for the quality of the submissions they have made. Please check out all our 5-star client reviews on Trustpilot.

In an effort to assist our diverse range of clients and at no additional cost, we are pleased to offer our Spanish, French, Ghanaian and Filipino clients direct access to our range of consultants who fluently speak their language to help them to get their applications quickly prepared and submitted to the tribunal to a high-quality standard.

We do not prescribe to do everything but only what we do really well. We were the first company to assist tenants with rent repayment order applications. Over time we have gained extensive knowledge within this area of housing law. Our experience and the quality of our people with their professional performance, enthusiasm and approach to humanity is why our clients like to work with us.

Meet our experienced solicitors, barristers and consultants


Head of Legal Services

Ian holds a UK Masters of Law degree with an integrated Legal Practice Course (LPC). His legal expertise includes private business acquisitions; media, trademarks & intellectual property (IP) law; business & commercial contract law and housing law. Ian has more than 20 years of combined, commercial, corporate and legal experience. Ian’s professional acumen ranges from negotiating intricate agreements to dispute resolution and embraces strategic business planning & implementation. As managing director of an advertising company, Ian successfully consulted to many of the world’s leading multinationals including Unilever, Givaudan, Chivas Regal and Revlon. Ian heads up our French office located on the Riviera in the Côte d’Azur and provides legal advice to clients based in the UK, France and Western Europe while overseeing the companies legal work.


Consultant Solicitor

Joanna is a dual qualified Solicitor of England & Wales and a Barrister & Solicitor of the Republic of Ghana since 2011. Being Russell group educated, Joanna obtained a Law degree (LLB Law (Hons))  (London Guildhall), a Corporate Commercial Master’s degree (LLM) in International Trade Law and Intellectual Property (Queen Mary University), a Postgraduate Diploma in Legal Research (Inns of Court School of Law, City University) and Barrister-at-Law, (Ghana Law School).  Starting her career as a mentee for the magic circle firm Simmons & Simmons LLP, Joanna also worked Pro Bono with Travers Smith LLP on Employment issues and did a Trade Mark internship with one of Europe’s leading Trade Mark registration law firms and experts in brand protection. Joanna has also worked abroad as a barrister in corporate commercial law. Joanna’s technical skills focus on commercial contracts, intellectual property and trademarks. Working as a Legal Consultant, Joanna enjoys consulting within the Fashion, Hair & Beauty, Branding, Entertainment, Media & Music and Disruptive Technology sectors.


Consultant Solicitor

Having qualified in 2000, Lorraine’s professional career includes having worked for top London law firms listed within the Legal 500. With a diploma in advocacy and more than fifteen years of professional legal practice experience within the corporate, commercial and private sectors, Lorraine has successfully represented clients for civil action suits. 

Lorraine is a Solicitors Regulation Authority (SRA) approved solicitor permitted to undertake ‘conduct of litigation‘ and all ‘rights of audience‘.


Consultant Solicitor
PGDL, BA (Hons)

Previously a founding partner with a central London legal firm, Richmond has over 20 years’ experience within the housing law sector. As a specialist property, landlord & tenant litigator, Richmond’s expertise includes housing management; possession claims; injunctions; neighbour & boundary disputes; insurance & dilapidations claims and enforcement.

Richmond is a Solicitors Regulatory Authority (SRA) approved solicitor and is entitled to undertake the reserved legal activities of ‘conduct of litigation’ and ‘rights of audience’.


Consultant Solicitor
BCom, CA, LLB, MBS, Dispute Resolution, ACIArb

Sally is an experienced dual-qualified solicitor in England & Wales and New Zealand & Australia. Her international experience includes substantial commercial and corporate experience in emerging & developing markets across diverse industries including defence; aerospace; automotive; technology; telecommunications; manufacturing; construction and pharmaceuticals. Sally has a solid understanding and awareness of the diverse regulatory, political and economic environments within the UK, the US, EMEA, India and China. She brings a rich portfolio of transferable skills and knowledge and has a reputation for a pragmatic commercial approach. Sally is able to quickly ‘parachute’ into a company as a consultant to solve problems, set up and manage legal departments and provide ongoing ad hoc legal consulting support to clients from HR to Finance and through to board level negotiations. Sally is an actively-involved hands-on legal counsel with a focus to assisting businesses to grow by developing practical strategies and processes to mitigate risk and save unnecessary costs.


Consultant Solicitor
PGDL, LLB (Hons)

Qualified in 2010, having succeeded with high value damages claims, he specialises in personal injury matters including road traffic accidents; slip & trip; injury at the work place & public areas, as well as clinical negligence. He has successfully dealt with high value general damages claims.

Waqar also provides legal advice and representation to clients on UK emigration. He has made successful emigrations applications for all tiers from Tier1 to Tier 5 and has won a number of appeals at Tribunals and Judicial Reviews for students, spouses and visit refusals.

Waqar is a Solicitors Regulatory Approved (SRA) approved solicitor authorised to undertake ‘conduct of litigation’ and all ‘rights of audience’.

Waqar is fluent in Punjabi, Urdu & Hindi.


Polish & Russian Client Liaison Consultant
LLB (Hons), BL, Msc Law

Anna holds a UK Masters of Law degree. Fluent in English, Polish and Russian, Anna assists client with matters pertaining to housing law; contract law; estates, wills & planning.


Spanish Client Liaison Consultant

Based in Pamplona, Isabel is fluent in Spanish and English and is the focal liaison co-ordinator for Spanish speaking clients based in the UK and around the world. Isabel assists clients with the assessment of their legal matters and with all related questions or concerns. Her role includes collating, translating and compiling client information and assisting with interparty negotiations to help clients understand the law and potential outcomes for their matters.


Philippine Client Liaison Consultant
BSE, MSES (BA Hons), Phd, JD

Edgar is a qualified lawyer from the Republic of the Philippines. Before becoming a lawyer, he had spent almost two decades of teaching in the university specializing in Physics and Mathematics. He has published a book and peer-reviewed social researches during his stint in the university. He finished full-time degrees in Secondary Education major in Physics, Master of Science major in General Science Education and PhD in Development Education, and Juris Doctor (Laws).

As a qualified lawyer, he provided pro bono service in the Integrated Bar of the Philippines Legal Aid Service for indigent clients in the broad areas of criminal and civil law. He has special skills in drafting and preparing pleadings and other legal documents. He specializes in Labor Law, Criminal Law, Civil Damages, Tenancy and Property Law. He is fluent in English and Filipino. He engaged in managing, co-ordinating, liaising and translating legal matters exclusively relating to private and commercial clients from the Filipino community living within the UK.

Edgar liaises with the clients as to all the requirements of the claim from start to completion including: assisting with the clients in securing agreements & other legal documentation; developing the clients’ chronologies in Filipino and then translating this to English (as and when relevant); formulating the clients witness statements (as and when relevant) and collating all the clients’ relevant exhibits for the claims. He also assists clients in understanding all the facets of their legal claims and concerns.

Our Client Service Team


Managing Director & Head Of Client Services
English & Media BA (Hons)

With two decades of successful entrepreneurial experience, Mike oversees the day-to-day management of Legal Road to ensure our company always provides a high quality service to our clients and seamless superior support to our consultants. Mike graduated with a Batchelor of Arts degree. He has since become a reputed specialist within the information technology sector in London and keeps our business in stride with the latest technological developments and directs all our marketing and omnichannel social media activities.


Website Co-ordinator
Digital Media BA (Hons)

As website co-ordinator, Amy supervises our websites and social media channels. Her responsibilities include the execution of all our marketing and advertising campaigns for various digital and other media. Her duties also include media strategy, planning and budgeting.


Office Co-ordinator
Business Management with Marketing BA (Hons)

Rachel is our problem solver. As Office Coordinator, her responsibilities include all office administration to optimise our office operations. Amy is consistently analysing our office processes and policies to deliver better creative solutions to our clients, consultants and suppliers.